Privacy policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information from you:

• Information You Provide Directly:
  
  • Contact information (such as your name, email address, phone number, shipping address, and billing address) when you create an account, place an order, subscribe to our newsletter, or contact us.
  • Payment information (such as credit card details) when you make a purchase. This information is processed by our payment processors and is not stored directly by us.
  • Demographic information (such as your age, gender, preferences, and interests) if you choose to provide it.
  • Any other information you voluntarily provide to us.
• Information We Collect Automatically:
  
  • Log Data: Our servers automatically record information (“Log Data”) created by your use of the Services. Log Data may include information such as your IP address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.
  • Device Information: We may collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activities and preferences. This helps us to improve our website and personalize your experience. You can control the use of cookies at the individual browser level.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To process and fulfill your orders.
• To communicate with you about your orders, inquiries, and our services.
• To personalize your experience on our website.
• To send you marketing and promotional communications (where permitted by law), which you can opt-out of at any time.
• To improve our website, products, and services.
• To detect, prevent, and address technical issues, security incidents, or fraud.
• To comply with legal obligations.

3. How We Share Your Information

We may share your personal information with the following categories of recipients:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, email marketing, data analysis, and hosting. These service providers are contractually obligated to protect your information.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

4. Your Choices

You have certain rights regarding your personal information:

• You can access, update, or delete your account information.
• You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those emails or by contacting us.
• You can control the use of cookies through your browser settings.
• Depending on your location, you may have additional rights under applicable data protection laws, such as the right to object to processing, the right to restrict processing, and the right to data portability. To exercise these rights, please contact us.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7. Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page or by other means. You are advised to review this Privacy Policy periodically for any changes.

Questions about this Privacy Policy?

Please email us at support@razeli.com. We’re happy to assist you with any concerns about your data, your rights, or our practices.